STORE POLICIES

TERMS & CONDITIONS

 

Orders are generally processed and shipped within 2 days from when the order is placed.

 

Please note: orders placed after 11 AM on Fridays will be processed and shipped on Monday or Tuesday morning.

 

*STANDARD SHIPPING (USPS):
*Due to the pandemic some postal services disrupted.

Northeast: approx. 1-2 business days.

Southeast and Midwest: approx. 2-3 business days.

North and Southwest: approx. 3-5 business days.

 

Q. DO YOU SHIP INTERNATIONALLY?

Yes, we ship everywhere in the world.

 

Q. I NEED TO HAVE MY ORDER BY A CERTAIN DATE / CAN YOU GUARANTEE DELIVERY?

Please email us at: sales@wendigoproductions.com

Customers are responsible for the additional cost of express shipments, which will be added to your order total when you select your shipping service.

REFUND & CANCELLATION POLICY

 

All items are FINAL SALE. We don't refund initial shipping fees.

 

Please inform us within two weeks of receipt if there was an error with your order, or you received defective merchandise.

 

Damaged or incorrect items qualify for a return label. Call us at 212-300-4418 or email: sales@wendigoproductions.com for assistance.

 

Please include a photo if merchandise is damaged.